FAQ

Frequently Asked Questions

Getting started with therapy at Transcend.

Honest answers about who we work with, how sessions work, and what to expect — so you can decide whether this feels like the right fit before you ever reach out.

Online · Massachusetts · Insurance Accepted

Getting started

Beginning therapy at Transcend

What can I expect from a free consultation?

Your free consultation is a space for us to begin getting to know each other. You can expect a welcoming, relaxed conversation where you’re invited to share what’s bringing you to therapy and what you’re hoping for. You can also ask any questions you may have.

How do I know if therapy is right for me?

Many people come to therapy feeling unsure or ambivalent—that’s completely normal. If you’re noticing persistent stress, emotional overwhelm, relationship challenges, or feeling disconnected from yourself, therapy can offer support and clarity. You don’t need to be in crisis to benefit from therapy.

What can I expect from therapy?

Therapy is a collaborative and relational process. Sessions offer a supportive space to slow down, explore patterns, and better understand how your experiences—past and present—shape how you move through the world. We work together to build insight, develop coping tools, and support meaningful, sustainable change.

How do I choose the right therapist at Transcend Therapy?

Start with who you’re seeking care for. Jaimee Savchuk, MSW, LICSW, works with adults and couples — particularly high-functioning, deeply reflective adults navigating anxiety, burnout, identity, trauma, and relationships. Jemima Mbaka, MSW, LCSW, works primarily with teens ages 13 and up and also welcomes adults, with evening availability. If you’re unsure, a free 15-minute consultation is the easiest way to talk it through and find the right fit.

How do I get started?

Getting started is simple. We offer free 15 minute consultations. Also, feel free to complete the contact form or email us directly at info@transcendbeyondtherapy.com and we’ll follow up to explore your needs, availability, and next steps.

Who we work with

Adults, couples, and teens across Massachusetts

Who do you work with?

We work with adults, couples, and teens (ages 13 and up) across Boston and throughout Massachusetts via telehealth. Our practice centers clients of color and is LGBTQIA+ affirming — queer, trans, and nonbinary clients are welcome exactly as they are, no explaining required. We work with people navigating anxiety, trauma, identity exploration, relationships, and major life transitions.

Can I work with a Black therapist online in Massachusetts?

Yes. Transcend Therapy is a Boston-based, Black woman–owned practice, and both of our therapists are Black clinicians who see clients virtually across Massachusetts. Many people come to us wanting a therapist who understands their lived experience without needing it explained. We welcome clients of every race and background who resonate with our approach.

Does Transcend Therapy specialize in therapy for people of color?

Yes. Our practice centers clients of color — adults, couples, and teens — with care that is culturally affirming and trauma-informed. Your identity, culture, and history are treated as context that matters, not something to set aside in session. Anyone who resonates with this approach is welcome here.

Do you offer therapy for teens in Massachusetts?

Yes. We offer virtual therapy for middle and high school students, ages 13 and up, across Massachusetts, with a particular focus on teens of color. Our teen therapist, Jemima Mbaka, MSW, LCSW, helps teens navigate stress, school pressure, identity, friendships, and self-esteem in sessions that feel like a real conversation — not an interrogation. Evening sessions are available, and insurance is accepted.

Do you offer couples therapy?

Yes. Couples therapy focuses on improving communication, increasing emotional safety, and understanding relational patterns. We work with couples who are navigating conflict, transitions, trust, and reconnection. Learn more on our Couples Therapy page →

What we help with

Anxiety, burnout, identity, and the weight you carry

Do you work with anxiety, trauma, and identity concerns?

Yes — this is the heart of our work. We support adults navigating anxiety, chronic stress, depression, and the lasting effects of trauma, especially when those experiences intersect with identity, culture, and the systems you move through every day. Our approach is trauma-informed and culturally responsive: we look at the roots of your patterns while building practical tools you can use right now. Sessions are held online for clients across Massachusetts.

Do you work with high-functioning anxiety and overwhelm?

Yes — many of our clients look like they have it all together and feel anything but calm inside. High-functioning anxiety often shows up as a mind that rarely quiets, constant replaying and overthinking, and feeling overwhelmed even when everything looks “fine.” We explore what’s underneath the anxiety and build practical strategies you can use in real time.

Do you help with burnout and chronic stress?

Yes. Burnout and emotional exhaustion are among our core areas of focus — especially for people who are used to being the strong one and are running on empty while still expected to keep going. Rest alone often doesn’t fix it, so we look at the patterns and pressures keeping you there and help you find sustainable ways to set some of it down.

Do you work with racial or workplace-related stress and trauma?

Yes. We support clients carrying the weight of racial stress, workplace bias and hostility, and other systemic stressors — experiences that are real, cumulative, and often minimized. Therapy offers space to name what’s happening, process its impact, and strengthen the boundaries and coping strategies that protect your well-being. This work is trauma-informed and grounded in an understanding of the systems shaping your daily life.

Do you provide culturally affirming therapy?

Yes. Culturally affirming care is foundational to how we practice, not an add-on. We recognize that your upbringing, identities, and the way the world perceives you shape how you show up — and we bring that awareness into every session through a culturally affirming psychodynamic lens paired with practical, evidence-based tools. You won’t need to code-switch or explain your experience to be understood here.

Do you offer therapy for identity exploration in Massachusetts?

Yes. We offer online therapy across Massachusetts for adults exploring identity — cultural, racial, gender, sexual, or personal — especially when it intersects with family, work, and systemic stress. Our approach is culturally affirming and trauma-informed, blending psychodynamic insight with practical tools. A free 15-minute consultation is the easiest way to see if we’re a good fit.

Can therapy help with life transitions?

Yes. We support adults through career changes, moves, relationship shifts, and other turning points, online anywhere in Massachusetts.

Insurance & sessions

Coverage, telehealth, and the practical details

Do you accept insurance?

Yes! We are in-network with many plans including: Aetna | Oxford | UnitedHealthcare | Oscar Health | Point32Health (Tufts & Harvard Pilgrim) | Blue Cross Blue Shield of MA. If you’re unsure whether your specific plan is covered, we’re happy to verify your benefits before your first appointment.

Can I use insurance for online therapy in Massachusetts?

Yes. All of our sessions are held via telehealth for clients across Massachusetts, and we’re in-network with Aetna, Oxford, UnitedHealthcare, Oscar Health, Point32Health (Tufts & Harvard Pilgrim), and Blue Cross Blue Shield of Massachusetts. If you’re unsure about your plan, we’re happy to verify your benefits before your first appointment. Self-pay rates and a limited number of sliding-scale spots are also available.

Do you offer telehealth therapy?

Yes. All sessions are provided via HIPAA-compliant telehealth platforms. This allows clients across Massachusetts to access care from the comfort of their own space while maintaining consistency and privacy.

Our approach

The methods behind the work

What is CBT?

Cognitive Behavioral Therapy (CBT) is a practical, structured approach that helps you understand how thoughts, emotions, and behaviors are connected. CBT supports identifying patterns that aren’t serving you and developing strategies to create meaningful change, with a focus on actionable solutions.

What is Psychodynamic Therapy?

Psychodynamic Therapy is an approach that explores how past experiences, relationships, and unconscious patterns influence your present life. By bringing these insights into awareness, you can understand recurring challenges, gain deeper self-understanding, and make choices that support growth, freedom, and lasting change.

What is SFBT?

Solution-Focused Brief Therapy (SFBT) is a short-term, goal-oriented approach that emphasizes your strengths and successes. Together, we identify what’s already working in your life, explore exceptions to problems, and set achievable steps toward the future you want.

Still have a question?

You don’t have to figure it out alone.

A free 15-minute consultation is a short, no-pressure conversation about what’s going on and whether this feels like the right fit.

Book a Free Consultation Meet our therapists →